Privacy Policy

Introduction

Welcome to Shom Travels ("we," "our," "us"). Your privacy is important to us. This policy explains how we collect, use, share, and protect your personal data when you use our website shomtravel.in (the "Platform").

By accessing our Platform, you agree to this Privacy Policy and our Terms of Use. If you do not agree, please do not use our services.

Information We Collect

We may collect the following types of information:

Personal Details: Name, date of birth, contact details, address, and email.
Financial Information: Payment details, bank account, credit/debit card information.
Usage Data: Preferences, interactions, and transaction history on the Platform.
Sensitive Data (with consent): Biometric data (e.g., facial recognition for security).

How We Use Your Information

We use your data to:

Provide and improve our services.
Process orders, payments, and customer support.
Send offers and updates (opt-out available).
Prevent fraud and ensure security.
Comply with legal requirements.

Sharing Your Information

Your data may be shared with:

Affiliated Entities for service purposes.
Business Partners & Service Providers (e.g., logistics, payment processors).
Legal Authorities when required by law.

Data Security

We implement security measures to protect your data. However, online transmissions are not entirely secure, and users should take precautions to safeguard their accounts.

Data Retention & Deletion

You may request account deletion via your profile settings.
We retain data as long as necessary for service, legal, or fraud prevention purposes.
Some data may be anonymized for analytics and research.